Privacy policy

Last updated: August 24, 2026

At Quivora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information necessary to provide our services.

Information you provide directly

Depending on how you use our website, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Mobile/telephone number
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting customer support
  • Information you provide when subscribing to our email or promotional communications
  • Any other information you voluntarily provide to us

We generally do not store your complete debit-card, credit-card, or other payment credentials on our own servers. Payments may be processed by third-party payment service providers.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or source
  • Date and time of visits
  • Website interactions and usage information
  • Approximate location derived from technical information

This information helps us operate, secure, and improve our website.

2. How We Use Your Information

We may use your information for purposes including:

  • Processing and fulfilling your orders
  • Delivering products to you
  • Processing or facilitating payments
  • Sending order confirmations and updates
  • Providing customer support
  • Handling returns, refunds, exchanges, and complaints
  • Improving our products, website, and shopping experience
  • Preventing fraud, misuse, and unauthorized activity
  • Maintaining website security
  • Managing customer accounts, where applicable
  • Sending promotional communications when permitted and where you have provided the necessary consent
  • Understanding website usage and improving our marketing
  • Complying with applicable legal and regulatory requirements
  • Protecting our legal rights and interests

We aim to collect and use personal information only for appropriate and relevant purposes.

3. Third-Party Services

We may use third-party companies and services to operate our business and provide services to you.

These may include providers for:

  • E-commerce and website hosting
  • Payment processing
  • Shipping and delivery
  • Order fulfillment
  • Analytics
  • Customer support

These third parties may receive information necessary to perform their services. We expect service providers handling personal information on our behalf to use appropriate safeguards and process information only for relevant purposes.

For example, if you place an order, information such as your name, phone number, and delivery address may need to be shared with shipping or fulfillment providers so that your order can be delivered.

We do not sell your personal information merely because you visit our website.

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

Your payment information may be handled directly by the relevant payment processor according to its own privacy and security practices.

Quivora does not intentionally collect or store complete payment-card details unless specifically necessary and permitted by applicable law.

5. Order and Delivery Information

When you place an order, we may need to share relevant information with delivery, logistics, fulfillment, or supplier partners.

This may include:

  • Name
  • Phone number
  • Shipping address
  • Order details
  • Delivery instructions

This information is shared only to the extent reasonably necessary to process and deliver your order or provide related services.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing transactions
  • Providing customer support
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Protecting our legal rights

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

7. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights regarding your personal information, including the ability to:

  • Request information about the personal data we process about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request assistance regarding your personal information
  • Raise a complaint or grievance concerning the processing of your personal information

8. Children's Privacy

Our website is intended for general consumers. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

9. Marketing Communications

If you subscribe to our promotional communications, we may send you information about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • Other Quivora updates

You can unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to provide services you requested.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Quivora

Website: https://www.quivorashop.com

Email: namankumarpaswan47@gmail.com

Phone: 9891010082

For privacy-related requests, please include sufficient information for us to identify your request and respond appropriately.