Shipping policy

Last Updated: August 31, 2026

Thank you for shopping with Quivora. We aim to provide a smooth and reliable delivery experience for every order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

During high-demand periods, holidays, or promotional events, processing may take additional time. If there is a significant delay, we will try to keep you informed.

2. Delivery Time

Once your order has been processed and dispatched, delivery generally takes approximately 5–12 business days within India.

Delivery times are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

If free shipping is offered on a particular product or order, the applicable offer will be displayed on the website or at checkout.

4. Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Tracking information may take some time to become active after the shipment is handed over to the courier.

5. Delivery Address

Please ensure that your shipping address, phone number, and other delivery information are correct before placing your order.

Quivora is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

6. Delayed or Lost Orders

Although we work with delivery partners to ensure timely delivery, delays can occasionally occur due to circumstances outside our control.

If your order appears to be significantly delayed or is reported as lost by the courier, please contact us at [namankumarpaswan47@gmail.com] with your order number so that we can assist you.

7. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please provide your order number and clear photographs/videos showing the issue. We will review the request and, where applicable, arrange a suitable resolution such as a replacement or refund.

8. Contact Us

For questions regarding shipping or your order, please contact us:

Email: namankumarpaswan47@gmail.com
Business Name: Quivora

We will be happy to assist you.